VIVA News & Blog
HOLIDAY SHIPPING REMINDER
Happy holidays, everyone! With the holidays comes wild increases in package volume for all major carriers. There will be delays! Tracking might look funky as packages are rerouted. Your tubes are still on the way, we promise. If any problems do arise regarding your shipment, we are here for you. For now, please allow a few extra days for all shipments and do not fret over a package going somewhere slightly further away, backwards, forwards, or around (packages get rerouted through carr
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9th Dec 2023
Tube Shortage Update - Scarce & In-Stock
As time goes on, some areas are improving while others are worsening. We expect things to stay the same for the foreseeable future. As it stands now, there is typically enough supply to keep the world's amplifiers humming. Choices amongst brands and sub-types will remain touch-and-go but there is no reason to panic. Scarce as of March 2023: KT88, KT66, KT77, 6550, 6L6GC, KT120, KT50, KT170, 300B, 2A3, 6L6G, 12AY7, 12DW7 & certain brands of 12AX7.You may notice that many of these are una
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20th Mar 2023
ALERT: CANADIAN CUSTOMERS REGARDING IMPORTS OF RUSSIAN GOODS
For our Canadian customers:On March 3rd, 2022, Canada placed Russia on their General Tariff list which applies a tax on all Russian goods imported into Canada of at least 35% (service and Customs fees may also be included in the tax). This includes Russian-made vacuum tubes. We are beginning to see the application of this tax on orders. Please be aware when placing an order from Canada that this general Russian-goods tax may apply to your order. There is nothing that we can do at this time to re
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26th Jan 2023
Two more new products from TAD (Tube Amp Doctor) just added!
Hi everyone!We're excited to announce the addition of two new TAD vacuum tubes from their Redbase line; the TAD 6L6GCM-STR and the TAD EL34-STR!Check out the rest of our new arrivals for 2022 here.
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1st Jul 2022
Vacuum Tube Shortage
While no one seems to want to comment on the industry we think it's important to be transparent and set expectations.As many of you already know, New Sensor / Electro-Harmonix recently announced that their Russian made tubes can no longer be exported. As the largest manufacturer of tubes in the world it means times are a changing. There is a strong demand for tubes and we expect to see new factories popping up and hope that New Sensor will eventually resume operations. In the meantime we are lef
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16th Mar 2022
ALERT: USPS RECYCLED TRACKING NUMBER ISSUE & INFORMATION
Hi everyone,We hope you all had a nice Thanksgiving! Here is some information on the USPS tracking number situation;We are seeing large numbers of recycled tracking numbers being given that are still carrying their previous tracking data - if you are someone who has received such a number please know that your package is still being shipped to the address you have provided regardless of what the tracking currently says. Unfortunately the tracking may not update before the package gets delivered
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29th Nov 2021
2021 Holiday Shipping Delays
As you may already know, all of the major shipping carriers are experiencing major delays this holiday season. We suggest that you place your order as soon as possible if you'd like to get it by ChristmasWe are not guaranteeing delivery times at all so if you absolutely need it by Christmas, we highly recommend using expeditated shipping only and ordering no later than 12/6/2021ServiceAverage Transit TimeFedEx Overnight1-2 Business DaysFedEx 2 Day2-4 Business DaysFedEx Express Saver3-5 Business
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22nd Nov 2021
New Products for 2021
We are so excited to offer 19 new models of vacuum tubes this year from Psvane, Genalex, Tung-Sol & MorePsvane is a well known and established high end tube manufacturer in China and we are the very first to bring them to the United States. Psvane are focused on being the premier hi-fi tube brand. These tubes are made to extremely high standards and we screen, test and match them ourselves in-house to insure that you'll receive only the best tubes.The company was spun off from Shugaung when
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16th Jun 2021
Low Stock Update
As I'm sure some have noticed, all of the large tube manufacturers have been running low on stock and there are massive shortages. We've been buying smart and have managed to keep 95% of our inventory in stock. However, there are a few tubes that we are very low on. We advise stocking up before it's too late. We hope to have everything back in stock by the Fall of 2021 but the market is very unpredictable right now.Low Stock as of June 2021Note: if something on this list is no longer visible in
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16th Jun 2021
Major Carrier Service Delays (Express, Overnight)
Hi everyone,Shipping delays are beginning to be seen across all major logistics carriers (FedEx, UPS, etc.) and every service, including expedited ones such as Express and Overnight. Please be mindful when selecting shipping that an overnight / expedited services may take more time to be delivered than their stated time frame and that service guarantees are being suspended for many of them. Due to this, we will not be issuing refunds for delays in any of these services. Thank you. 
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17th Feb 2021